Refund policy

To secure your automotive service appointment, we require a deposit, the amount of which will be determined as follows: it will be equal to the cost of parts necessary for the service or 50% of the total quoted amount, whichever is greater.

The deposit will be applied towards the final invoice for the automotive service. Any additional costs arising during the service will be communicated and must be settled either at completion or to continue work, depending on circumstances.

By providing a deposit, you acknowledge that you have read, understood, and agree to the terms and conditions of working with ASF Machine and servicing, repairing or modifying your vehicle.

Returns

Due to the customized nature of performance parts and the specialized work performed on modified vehicles, ASF Machine adheres to the following return policy:

No Cash Refunds: We are unable to offer cash refunds on any parts or services.
Store Credit Only: Returns will be accepted for unused, uninstalled parts in their original packaging within 7 days of purchase with a valid receipt. A store credit will be issued for the full value of the returned parts, excluding any labor costs associated with the original purchase.
No Labor Refunds: Labor charges are non-refundable due to the time, expertise, and specialized skills required for performance auto repair.

Damaged or Missing Components

High performance any thing is risky. Given the nature of custom engine machine work & calibration, ASF Machine, Hanna Performance Services LLC et al will not be held responsible for damages to ancillary, unrelated, or adjacent components whether they be but not limited to drivetrain, electronics, paint, interior, body finish or glass as a result of operating your vehicle, bringing us your vehicle or delivering to us your engine components. Before shipping us any engine parts: Please remove valuable electronics such as solenoids, crank or cam sensors, wiring harnesses, injectors etc. We have no need for your non-mechanical engine components unless we are assembling your vehicle. We will not be held responsible for extraneous parts you leave with us. If you are shipping us your parts, please package them accordingly and imagine a big guy in a brown or purple outfit throwing your box out of a truck onto the ground- package with this in mind and everything should be ok; if it isn't then it is between you and the freight company.

Explanation:
Customization: Performance parts are often tailored to specific modifications, rendering them incompatible with other vehicles.
Specialized Work: Performance repairs involve unique procedures and knowledge compared to standard repairs.

Alternatives:
We encourage open communication throughout the service process to ensure parts and services align with your requirements.
If any concerns arise, we will work diligently to find solutions within the limitations of this policy.